New Delhi: Delhi Chief Minister Smt. Sheila Dikshit today stated
that results of enforcement of the Delhi (Right of Citizen to time-bound
delivery of services) Act, 2011 has been encouraging as large number of persons
are availing the facility through e-SLA mode. The government has extended ambit of
time-bound delivery of services. It
has added 20 new services to make the number of services to 116. The delivery of services by different
departments has been accurate as per stipulated time period. The applicants can track status of the
services sought with click of a mouse as time-bound delivery of services has
been put on e-SLA mode. There
is little scope of delay in providing services as the officers responsible for
the delay are charged prescribed fine for the delayed duration. Smt.
Dikshit added that Delhiites have developed a habit of availing time-bound
services. This has resulted
in an efficient, reliable and transparent delivery mechanism.
The city government has included six
services of Directorate of Employment, five of Department of Revenue and three
services each of Department of Labour, Transport and Irrigation & Flood
Control. As regards,
Directorate of Employment services relating to services of notification of
vacancies by the employers covered under CNV Act and not covered under CNV Act,
a period of one-day has been prescribed for time-bound delivery. Further, the registration of job
seekers, sponsorship for short-term daily wages jobs and updation/deletion of
educational qualification one-day duration has been prescribed. In respect of sponsoring of job
seekers for notified vacancies 15 days period has been stipulated.
The services relating to Department of
Revenue period of 21 days has been fixed for issuance of Lal Dora certificate,
R.O.R Fard and surviving member certificate. A period of 45 days for mutation of
land record and a period of seven days for registration of marriage under Hindu
Marriage Act have been prescribed.
Under Department of Irrigation &
Flood Control, registration/revalidation enlistment of the contractor, a period
of 30 days has been prescribed. Further,
for validation of documents of registration of agencies registered with CPWD,
MES, P&T and Railways, a period of 15 days has been fixed. Under Labour Department, 60 days has
been prescribed for death benefits, funeral benefits and registration of
construction workers. Under
Transport Department, a period of 15 days has been prescribed for issuance of
duplicate/renewal of route permit, renewal of national permit.
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